I know there are many products in the market that are the same as ours, and their pictures look the same, but the quality is different. We have our production factory, and we can provide you with the highest quality products and the lowest price for all pet products. You can send us pictures of the style you want, and we will provide you with a quotation. At the same time, we also accept wholesale orders. If you place a bulk order, the price will be cheaper. We look forward to working with you and will provide you with the highest quality service.
Regarding taxes
1. The price of the product does not include taxes; the tax is collected by the customs of your country, and we do not know the specific tax amount because each country has different policies.
2. Some countries in Brazil and the European Union will be subject to different tax amounts depending on the size of the package and the value of the product;
If the package is returned due to the buyer’s failure to pay taxes, we will not refund the full amount to the buyer, and we will deduct the shipping cost from China to the buyer’s country.
About after-sales service
1. Due to the time difference, we usually reply to your message within 24 hours (excluding holidays). Please don’t worry, we are very happy to solve the problem for you.
2. If you are not satisfied with the product you received, please do not leave any negative feedback or open up disputes. I hope you can contact us as soon as possible, and we will provide you with a satisfactory solution.
